TERMS & CONDITIONS

Customer Care

We are thrilled to share such an enthusiastic joy for flowers with you. Our flowers are perfect for people like you, however, please note that these are real flowers and the vase life may vary depending upon the variety. 

 

Once purchased, your flowers are freshly picked from our farm and bundled just for you. Flowers are picked at their recommended stages for the longest vase life, however, if your blooms do not open, or seem damaged, please contact us and we will be more than happy to resolve the issue.  

 

If you have any questions, please feel free to contact us.

Privacy & Safety

Protecting your private information is our priority. This Statement of Privacy applies to www.everlaneflowerco.com and Everlane Flower Co. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Everlane Flower Co. include www.everlaneflowerco.com. The Everlane Flower Co. website is to inform and collect information from individuals interested in purchasing flowers and other product merchandise. By using the Everlane Flower Co. website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Everlane Flower Co. may collect personally identifiable information, such as your:

 

 – First and Last Name

 – Mailing Address

 – E-mail Address

 – Phone Number

 – Payment Information

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering sweepstakes or a contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Everlane Flower Co. collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

Everlane Flower Co. may also use your personally identifiable information to inform you of other products or services available from Everlane Flower Co. and its affiliates.

Sharing Information with Third Parties

Everlane Flower Co. does not sell, rent or lease its customer lists to third parties.

 

Everlane Flower Co. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Everlane Flower Co., and they are required to maintain the confidentiality of your information.

 

Everlane Flower Co. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Everlane Flower Co. or the site; (b) protect and defend the rights or property of Everlane Flower Co.; and/or (c) act under exigent circumstances to protect the personal safety of users of Everlane Flower Co., or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Everlane Flower Co. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Everlane Flower Co. website.

Use of Cookies

The Everlane Flower Co. website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Everlane Flower Co. pages, or register with Everlane Flower Co. site or services, a cookie helps Everlane Flower Co. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Everlane Flower Co. website, the information you previously provided can be retrieved, so you can easily use the Everlane Flower Co. features that you customized.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Everlane Flower Co. services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Everlane Flower Co. secures your personal information from unauthorized access, use, or disclosure. Everlane Flower Co. uses the following methods for this purpose:

 

 – SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Everlane Flower Co. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Everlane Flower Co. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

If you would like to stop receiving marketing or promotional communications via email from Everlane Flower Co., you may opt-out of such communications by Clicking on the unsubscribe button.

Changes to this Statement

Everlane Flower Co. reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments